Cancellation Policy

Please review carefully: We want to protect you and our business. We have our cancellation policy in place to protect ourselves and your vacation investment.

Please consider purchasing Trip Cancellation/Trip Interruption Insurance (Cancel for Any Reason (CFRA)). Most of these companies are time sensitive to your initial deposit. You will have 21 days from the date of your initial deposit to purchase trip insurance.

Due to expenses on our end, once payments are received there will be no refunds. Once we have received your 50% deposit, then your reservation will be confirmed. Your trip balance will be due 60 days prior to your trip start date.

Should you need to cancel your trip with us OR if a situation arises that makes it impossible for us to perform our duties in providing your trip, all deposits are non-refundable. Final balance payments are also non-refundable. If you do cancel, we will do our absolute best to fill your vacated space(s) or you are welcome to find alternates to take your trip that you have booked.

On The Rogue River, trip capacity is strictly regulated by law, and your reservation may mean we cannot sell space to others. Because of this, we do not offer refunds for any reason, including a pandemic; therefore, travel insurance is strongly recommended. It will reimburse you if you make a cancellation because of, but not limited to illness, injury, smoke, natural fire, flood, or other acts of nature. In addition, it will reimburse up to 75% of your trip cost under the Cancel For Any Reason (CFAR) policy,  if your trip is cancelled due to Oregon State mandated restrictions such as a pandemic or situations that make it impossible for us to perform the trip due to reasons beyond our control.

Should you decide to not purchase CFAR trip insurance, please know there will be no refund nor credit given, nor will your trip be transferable to another year if you cancel your trip or should we be unable to perform the trip for reasons beyond our control.

No cash refunds will be issued for any reason whatsoever.

Please understand there will be no exceptions to our policy.

Most trip insurance companies are time sensitive to your initial deposit in this case 21 days.
For more information, please see the link below.
Travel Insured International: